StaffTraveler eSIM Support

StaffTraveler eSIM Support

Using StaffTraveler eSim

My new data plan is not visible after purchase

Last updated on 18 Aug, 2026

On the app's homescreen, we display only the current 'in-use' data plan. If your current data plan still has data or days remaining, it will use those first before activating the new data plan. Once activated, the new plan will appear on the main page.

You can find your purchased data plans under 'My plans'.

There might be a slight delay before the new data plans show up on the home screen. 

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