If your phone gets lost or you upgrade to a new device, we'll transfer your data from your old phone to your new one. Follow these simple steps to bring your data along to your new phone.
1
Download the StaffTraveler eSIM app
Download the StaffTraveler eSIM app on your new phone and log back into your original account.
2
Add a new plan
Tap the "Choose your plan " button on the Home tab. Choose the $0.99 Intro plan.
3
Add a new eSIM
After choosing the $0.99 Intro plan, click "Buy for $0.99," then click "Add New +" to install an eSIM on your new device.
Name the eSIM and tap "Next". Continue with the Purchase flow.
4
Contact support
Contact our support via WhatsApp or the support button in the app and request a data transfer from your old eSIM to your new one.