For your Internet to work abroad, make sure these settings are set correctly:
Click on "Settings" > "Cellular". Is your StaffTraveler eSIM enabled??
Click on "Settings" > "Cellular". Is "Data Roaming" turned on?
If everything is set correctly, please follow these steps (while your StaffTraveler eSIM is enabled):
1
Open your eSIM settings
Go to 'Settings' > 'Cellular', then choose your eSIM.
2
Open the cellular data network
Tap 'Cellular Data Network'.
3
Check the APN
Next to APN it should say wbdata. If it is not there, add it.
4
Restart and try again
Restart your device and try again.
If it still doesn't work, we are here to help! You can contact us here.