How to verify that everything is installed correctly before leaving your country?

Last updated on 06 Aug, 2026

You should be ready to go once you have purchased your first plan and installed your eSIM.

To verify that your eSIM works on iOS:

Open your mobile data settings

Go to 'Settings' > 'Mobile Data' or 'Cellular'.

Turn on your eSIM

Toggle 'Turn On This Line' for your StaffTraveler eSIM.

Turn on data roaming

Turn on 'Data Roaming' for your StaffTraveler eSIM.

Turn off Wi-Fi

Switch Wi-Fi off so your phone has to use mobile data.

Open the mobile data settings again

Tap 'Mobile Data' or 'Cellular'.

Select your eSIM

Choose your StaffTraveler eSIM.

Turn off data switching

De-select 'Allow Mobile Data Switching'.

Test the connection

Try using the internet. The first sync can take a few minutes.

You are now connected. To return to your primary SIM, simply set your Mobile Data to your own SIM and turn off the StaffTraveler eSIM.

To verify that your eSIM works on Android:

Open your mobile data settings

Go to 'Settings' > 'Mobile Data' or 'Cellular'.

Open the SIM list

Tap 'Mobile Data' or 'Cellular'.

Activate your eSIM

Turn on your StaffTraveler eSIM.

Turn on data roaming

Turn on 'Data Roaming'.

Go back to the mobile data page

Return to 'Cellular' > 'Mobile Data' or 'Cellular'.

Select your eSIM

Make sure your StaffTraveler eSIM is the one selected.

Turn off data switching

Turn off 'Allow Cellular Data Exchange'.

Test the connection

Turn off Wi-Fi and try using the internet with mobile data on. The first sync can take a few minutes.

If you have issues connecting, don’t hesitate to contact our customer support at :

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