StaffTraveler eSIM Support

StaffTraveler eSIM Support

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Making the most out of your StaffTraveler eSIM

Last updated on 19 Aug, 2026

Here are some useful tips for maximizing the usage of your StaffTraveler eSIM:

  1. When you are at a hotel, restaurant, or any location with a stable Wi-Fi connection, it is best to use Wi-Fi instead of your cellular data. However, please be aware that open Wi-Fi networks (without a password) are not secure. For this reason, we recommend connecting only to Wi-Fi networks that are password-protected.

  2. If you use resource-intensive apps like Waze or Instagram, we recommend closing them when not actively using them.

  3. Disable Automatic Media Download on WhatsApp, Snapchat, and other messaging apps.

  4. Enable Low Data Mode for your StaffTraveler eSIM (iOS).

To prevent excessive usage and ensure your purchased plan lasts as long as intended, we recommend that iPhone users disable settings that allow their devices to make updates and backups without Wi-Fi.

To limit data usage:

1
Open your cellular settings

Go to 'Settings' > 'Cellular'.

2
Turn off background updates and backups

Turn off 'Wi-Fi Assist', 'iCloud Drive' and 'iCloud Backup'.

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